Library staff play a particularly important role in the management process of electronic resources (e-resources). They work collaboratively with Electronic Resources and Metadata Librarians and assist with activations of incoming library materials, collections and databases maintenance, holdings synchronization across different platforms, and various clean-up projects. Due to the complexity of e-resources processing and management, the training, coaching, and mentoring of library support staff can be a challenge. This presentation will focus on training needs, methods, and techniques to develop appropriate skills for working with e-resources. Additionally, the audience will be introduced to influential training resources, programs, discussion lists, podcasts, and weblogs.
